Privacy Policy

At Espacejeux, we understand that your privacy is paramount when it comes to online gaming. This Privacy Policy explains how we collect, use, store and protect the personal data you provide us with.

1. Collection of Personal Data. We may collect various types of information from you such as email address, password, personal details (name, date of birth), and address. We will ask for this information during registration or when accessing certain features on our site.

2. Use of Personal Data. Your data is used to create an account for online gaming purposes, provide customer support, manage your betting activity, communicate marketing offers and promotions, conduct market research and improve services offered by Loto-Québec and its affiliates.

3. Sharing of Information with Third Parties. We may share aggregated or non-personally identifiable information about our users (but not data identifying you as an individual) to third parties, including service providers who work on behalf of Espacejeux for the purposes described above.

4. Data Protection and Security Measures. To protect your personal data from unauthorized access, use, disclosure, modification, or destruction, we have put in place various security measures such as industry-standard encryption (128-bit SSL) certified by Cloudflare. We also ensure that all our third-party service providers operate with the same level of care.

5. Right to Withdrawal and Consent. You may withdraw your consent for collection and use of personal data at any time, however this would limit certain services offered by Espacejeux and void access to promotional materials.

6. Responsible Disclosure of Personal Data. For purposes such as law enforcement or dispute resolution in Canada only under applicable regulations (An Act Respecting the Loto-Québec Corporation), we may be required to release your information where a request is made to us from an official source who has jurisdiction over our online business, with relevant documentation provided.